Terms of Use

1. About Tanaka Nursing Home

Tanaka Nursing Home is a private, Level 4 accredited healthcare facility registered and operating under the laws of Kenya, located opposite the Busia Airstrip, Off Busia-Kisumu Road, Busia Town. We are licensed by the Kenya Medical Practitioners and Dentists Council (KMPDC) and accredited by the Kenya Healthcare Federation.

2. Scope of This Website

This Site is intended to:

• Provide general information about our facility, services, and clinical departments
• Enable patients to request and book outpatient appointments online
• Share public health education and hospital news
• Provide contact and directions information
• Offer employment and internship application information

This Site does not constitute a clinical encounter, does not establish a doctor-patient relationship, and does not provide emergency medical services. For emergencies, please call 0774 322 506 or proceed to our 24-hour emergency unit.

3. Medical Disclaimer

Tanaka Nursing Home disclaims all liability for decisions made in reliance on information found on this website without professional clinical consultation.

4. Appointment Booking

Online appointment requests submitted through this Site are subject to confirmation by our clinical scheduling team. A submitted request does not guarantee an appointment until confirmed via phone or email. We reserve the right to:

• Reschedule or cancel appointments due to clinical emergencies or staff availability
• Request additional information before confirming a booking
• Decline bookings where the requested service is unavailable

5. Acceptable Use

By using this Site, you agree that you will not:

• Use the Site for any unlawful purpose or in violation of Kenyan law
• Impersonate any person, including clinical staff or patients
• Submit false, misleading, or fraudulent appointment or contact information
• Attempt to access systems, data, or areas of the Site not intended for public use
• Transmit any malicious code, virus, or disruptive material
• Use data harvesting, scraping, or automated tools to collect information from this Site

6. Intellectual Property

All content on this Site — including the Tanaka Nursing Home name, logo, design, text, photography, and original articles — is the intellectual property of Tanaka Nursing Home or its licensed content providers. You may not reproduce, distribute, modify, or commercially exploit any content without prior written consent. Limited personal, non-commercial use (such as printing a page for reference) is permitted.

7. Third-Party Links and Content

This Site may contain links to external websites or display news and health alerts sourced from third parties (including the World Health Organization). These are provided for informational convenience. Tanaka Nursing Home does not endorse, control, or take responsibility for the accuracy of third-party content. Access to external sites is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by Kenyan law, Tanaka Nursing Home shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Your use of or inability to access this Site
• Decisions made based on information found on this Site without clinical consultation
• Technical errors, downtime, or data loss
• Unauthorized access to your data as a result of third-party actions beyond our control

9. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising out of these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the Kenyan courts. Where practicable, disputes shall first be referred to informal resolution through our complaints process.

10. Amendments

We reserve the right to amend these Terms at any time. Material changes will be posted on this page with an updated effective date. Your continued use of the Site following changes constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically.